FAQ’s

We deliver to much of eastern NSW & the ACT, plus south-eastern Queensland and metro Victoria, covering Sydney, Newcastle, Canberra, Brisbane, Gold Coast, and Melbourne. Our deliveries extend to regional centers such as Tamworth, Narrabri, Moree, Wollongong, Illawarra, Central Coast, Blue Mountains, and even our hometown Quirindi in NSW. Delivery fees for each area are provided below. If unsure about your area, please contact Derek for delivery confirmation.

Currently, we do not deliver to some areas including South West Slopes, Southern Tablelands & Monaro, Upper Hunter Valley, Western Division, Riverina in NSW, areas north of Sunshine Coast, west of Toowoomba, and northwest of Brisbane in QLD. We also don’t deliver to South Australia, Western Australia, Northern Territory, and Tasmania.

Delivery fees vary with location and may change as courier costs fluctuate. Ordering multiple hampers to the same address incurs only one delivery fee, which can be shared if friends’ hampers arrive together. Below are fees by location:

• Blue Mountains: $25
• Brisbane & Gold Coast: $75
• Canberra & Queanbeyan: $75
• Central Coast: $25
• Lower Hunter Valley: $25
• Newcastle & Lake Macquarie: $25
• New England & North West NSW: $40
• NSW Northern Rivers: $80
• NSW Mid North Coast: Contact us, expensive!
• NSW South Coast: $75
• Melbourne Metro: $75
• Sunshine Coast: $75
• Southern Highlands: Contact us, expensive!
• Sydney Metro: $25
• Tamworth: $25
• Wollongong & Illawarra: $45

Please contact us for fees in other locations. Delivery of only bones/offal incurs full courier charges.

We’re a family-owned farm producing artisan grass fed beef and lamb hampers, packed typically once or twice a month. Delivery times depend on animal readiness and seasonality, with orders placed anytime and delivery dates communicated upon order. Hampers are transported via refrigerated trucks and must be accepted by someone—not left unattended. We send reminder emails and texts but delivery timings can vary from 7 AM to 7 PM. Our customers value our raising practices: 100% grass fed, chemical free, and free from veterinary drugs or pesticides.

Most deliveries in NSW and ACT metro areas are chilled, including Newcastle, Central Coast, Illawarra, and Tamworth. For VIC and QLD, hampers arrive frozen due to transit times. Some regional deliveries (e.g., North West NSW, Mid-North & North Coasts) may also be frozen. Freezing preserves freshness without compromising quality.

In metro cities, delivery is to home or work provided someone is available to receive it. Unattended hampers returned to courier will incur full return charges billed to customers. Alternatively, hampers can be delivered to local businesses with cool rooms for collection, especially in rural areas.

Hampers have set prices based on expected volume and approximate weights. Variations in final weight occur due to natural differences in animals but don’t affect price per hamper. Price per kilogram is provided as a guide for comparison.

After ordering, you receive an invoice payable by internet banking, direct deposit, or credit card via a secure gateway. Card payments include a surcharge. Payment is required before delivery.

We cannot fully customise hampers. Minor changes like extra sausages or removing an item may be possible, but we cannot swap items due to allocation fairness.

Each portion is vacuum sealed, labelled with cut, weight, and best-before dates. Hampers arrive in sealed recyclable cardboard boxes. We aim to transition to biodegradable packaging when viable.

Most cuts suit paleo diets. Paleo beef sausages free from flour with sea salt and spices are available but are dense and lose fat when cooked. Lamb sausages are grain-free but not strictly paleo due to potato starch. Paleo option selection is easy during ordering.

Yes, all our beef and lamb products are preservative free.

Yes, sausages are preservative and gluten free. Beef sausages use rice flour to retain fat; lamb sausages use potato starch. Sausages come in packs of nine, with options for thicker sizes on request.

Beef sausages: grass fed beef, gluten free rice flour meal, non-iodized sea salt, spices, herbs, beef collagen. Lamb sausages: grass fed lamb, potato starch, non-iodized sea salt, dried rosemary, natural casing.

Yes, collagen-rich bones are available as hamper additions (min. 2kg) or occasionally separately. Bones are vacuum sealed and best frozen if not used immediately. Delivery of bones alone incurs full courier fee.

Offal is offered when available and includes oxtail, liver, heart, kidney, beef cheeks, tongue, and suet. Pricing is per kg and included in hampers. Delivery of hampers with offal may require freezing.

Offal means internal organs including tail and cheeks for simplicity.

We do not vaccinate our animals. Vitamins A, D, and E may be given in dry seasons before calving to ensure quality colostrum, a practice recommended by experts for natural cattle health.

No, our animals are not halal certified as processing facilities do not provide this certification. We serve customers across all beliefs.

All animals are 100% grass fed and finished on diverse pastures. We emphasize pasture diversity above certification. Our farm is not certified grass fed but practices exceed simple certification standards.

We produce chemical-free (organic) beef and lamb but are not certified organic. Historical factors prevent certification. We do not use vaccines, pesticides, or herbicides, favoring biodiversity and natural minerals for animal health.

Freezing preserves shelf life and freshness. Mince and sausages should be frozen soon after delivery due to exposure. For large hampers, partially freeze then repack to avoid frozen blocks.

Leaner cuts may discolor vacuum-packed due to myoglobin but this is normal and safe; color returns after exposure to air. Some vacuum-packed beef may have slight odors that dissipate quickly. Refrigerated transport is used to maintain freshness.

For additional questions or details, contact us anytime. Our farming methods enhance nutrient density, producing amazing-tasting, healthful beef.